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Need a new remote
Enthusiast - Level 1

I called support for a new TV remove because mine is wearing out.  I was told that a new one would cost $14.95 plus tax and shipping.  That is ridiculous.  Comcast simply gives you a new remote whenever you need one.  My contract is up soon.  I will be switching back to Comcast. 

Re: Need a new remote
Enthusiast - Level 3

They told me the same thing.  This is just another reason why I'm cutting the cord when my contract ends in December.

Re: Need a new remote
Master - Level 1

They stopped giving free remotes a while ago because people abused the privilege. If you want a new Fios remote just go on Ebay. There have brand new remotes much cheaper.