Online Email seems to have a virus!
BeccaW1
Newbie

I need help. My email online has a Trojan?? Everyday my account sends several hundred emails that are returned undeliverable, but I am not sending them. This is only online, because when I download to my home computer, this Trojan thing is caught and isolated. Can anyone help me with this?

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Re: Online Email seems to have a virus!
berleyma
Newbie

I am having the same problem, started around Jan 17 or 18 2012.  This has never happened before.

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Re: Online Email seems to have a virus!
berleyma
Newbie

Can't seem to get help from verizon today but I did create some filters in webmail to move these delivery failures into the SpamDetector folder. 

  •  In webmail, click Settings in top menu bar. 
  • Select email settings on left
  • Select Filters
  • add a filter where From contains postmaster@verizon.net
  • specify to move those mails to the SpamDetector or to delete
  • add other filters as needed like where From contains postmaster@hotmail.com, etc.
  • Don't forget to Save

Warning: doing this will stop real delivery failures from showing up in your inbox, so I suggest moving to spam and checking that occassionally.  Hopefully they will fix the problem and I can turn off the filter

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Re: Online Email seems to have a virus!
somegirl
Champion - Level 3

Sounds like someone has your login info and is using it to send Spam. Change your password and secret question/answer.

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