Online email and Client email

[MK110]

I am new to FIOS email and am unable to login to my online email account or setup my client email. I do have a "My Verizon" account but when I try to use the same Username and Password, it says it is wrong. What am I doing wrong?

Thanks

[walt178]

Try using your email address for the username at the email login.

[MK110]

Still didn't work..

[22Becca22]

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@MK1 wrote:

I am new to FIOS email and am unable to login to my online email account or setup my client email. I do have a "My Verizon" account but when I try to use the same Username and Password, it says it is wrong. What am I doing wrong?

Thanks

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Hello,

Try going to verizon.com/repair  and from the Internet section select the below links in the following respective order:

• What are my Email Settings?
• Setup your Verizon Email Account

AND then if still unsuccessful, 

select Fix your Verizon Email Account and then choose Trouble with Web-based email.

If all else fails, contact Verizon's Technical Support department:

via livechat at verizon.com/contactus

or 

by calling 1-888-553-1555.