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Phone number ported in error; can't access e-mails

I bought a new cell phone and requested that my cell number be ported.  Instead of porting the cell number, our Verizon land line was ported in error.  Shortly thereafter, our account was canceled, and our access to Verizon e-mail was terminated.  Numerous calls to Verizon have been in vain.  Any suggestions on how I can impress the importance of getting our e-mail account returned to us?  My wife still has her Verizon cell phone, and Verizon has told me that they will re-port the number back to our home later this week.  Will our e-mail accounts return?