Problem Setting Up Email POP Account for Email Software

[DennisD2]

I recently received a message telling me to change my email servers in my email software from incoming.verizon.net to pop.verizon.net and from outgoing.verizon.net to smtp.verizon.net.

I followed the instructions on setting up outlook express with the new server names.

However, I have been unable to connect to the server to retrieve my mail.

The error message is that the server is not responding.

So I did a Ping of pop,verizon net.

It returned the IP address of 206.46.232.132

All four pings returned request timed out.

Is there a problem with this server?

Do I have the wrong server name?

What can I do to get outlook express to retrieve my mail??

Thanks

[tns2]

They look okay to me.  Make sure you have the password authentication to clear password. 

See the guide

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSetup

[somegirl]

Just to clarify on the pings timing out, a lot of corporate servers have ping responses disabled. Helps keep traffic controlled and helps prevent DoS ping attacks.