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Receiving emails HOURS after they are sent

I just spend an hour trying to find a way to contact Verizon online. Calling them is a nightmare. I am ready to find another carrier!!!  My emails are not getting to me until HOURS after they are sent. I communicate with someone during the day via email and it is CRUCIAL that i get my emails in a timely fashion. I waited for a very important email from this person yesterday at 3:55pm. He did email me back at that time, but I didn't receive it until 9:20 pm!!! This is unacceptable! VERIZON...please help or you are going to lose this customer...and why oh why do you make it impossible to contact you!??!?!

Re: Receiving emails HOURS after they are sent
Champion - Level 1

 Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Re: Receiving emails HOURS after they are sent
Enthusiast - Level 3

Did you receive any explanation for this?  I'm having the same issue.