Receiving two copies of all e-mails

[MarilynC2]

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?

[JOSEm441]

HI Marylin Welcome to the forum ... Do you check your email on various devices?

This link may also be of some help http://kb.iu.edu/data/ahph.html

[somegirl]

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@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?

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Do you have any filters set up in your mail? Perhaps something set to put messages in your inbox?

[PJL]

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@MarilynC wrote:

It seems impossible to reach Verizon tech support!  I just switched to Verizon and am kind of sorry.  Anyway, does anyone know why I get two copies of all e-mails sent to my verizon.net e-mail address?  If so, any way to fix it?

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What method are you using to access your email?  The web client, Outlook, etc.?

[MarilynC2]

I found the answer.  Simply uncheck the box that says to save to the server and it stops looping/forwarding extra copy.