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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My credit card was stolen and I was issued a new number. I therefore need to change the auto payment information when the renewal comes due for my email subscription. How can I do this?
CWallach -I am not 100% sure but My verizon - accounts and services - Bill and payment - Payment - manage autopay ??
Mcrall59 IF you have a standard VZ account https://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails
I need to beable to keep this emai laddresss.
I have a new credit card. My domain is up for renewal and I need to make sure it is continued. Thanks
I'm in the same boat. It is absolutely impossible to get this done. Been trying for 2 weeks. First, if all you have is a verizon account and no other services, they can't find you. If you call 1-800-Verizon they will send you to the KeepMyEmail department where there are no humans. You press 5 for billing and they will tell you to call 1-800-Verizon. It's a loop from hell. I've been sent to tech support where they send you to Verizon.com. But because there's no active account, you won't have access to the billing page. I'm now on the phone for 43 minutes, being sent from department to department. The billing department says they can't do it over the phone, has to be online. Tech supoprt says can't be online if you don't have an account. Looks like it's a GMAIL account for me. Too bad. Has this email for 10 years.
Hello ron201
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
Everyone BEWARE ! I recently changed over to cable internet service and Verizon told me to call after they cut me over. So i got in touch wiht them and they closed my email account instantly and would not allow me in to get to bill-pay emails or any other personal emails.
I find this very unprofessional and perhaps plain Jealousy, and childishness. I have a right to my emaisl and my bill pay account I was told by verizon tech to call AFTER the cut-over. I feel I was mislead.
I just want you all to beware if you change rpoviders Verizon is very childish afterward.
Hi TnL,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
I'm in the same situation - I have two pages of notes on 800 and 866 numbers I have called in the past week, and nobody can help. Customer service transfers me to billing, billing sends me to Online billing, they send me to financial services, they sent me to tech support, tech support says to log onto the website, then the website has no option to add or change a credit card. I want to keep the account, why is it so hard to give Verizon $20? My account has a valid credit card on it and we keep getting emails that it will be terminated on February 4th if we don't pay. Why won't it just try charging the account, or have a human call me?