Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Resetting Password on Secondary email account
Fionn1
Newbie
‎04-19-2014 09:30 AM

Hello - I am trying to reset the password on a secondary email address a.os@verizon.net. I got the temp pin when tried to reset it - howvever it applies to the primary account ny primary userid not the secondary address. How do I reset the password for the secondary? I don't have a separate user id for that address.Thank you. Michael.

0 Likes
Reply
3 Replies
Correct answers are available for this post.
Re: Resetting Password on Secondary email account
gasportjoe
Newbie
‎04-19-2014 05:13 PM

I am having the same problem, there used to be a place for the primary account holder to re-enter a new password, but I cannot find it anywhere!

0 Likes
Reply
Correct answers are available for this post.
Re: Resetting Password on Secondary email account
TomH121
Super User
Super User
‎04-19-2014 05:53 PM
SIGN IN TO MY VERIZON
ON LEFT SIDE
CHANGE MY PASSWORD
0 Likes
Reply
Correct answers are available for this post.
Re: Resetting Password on Secondary email account
tns2
Super User
Super User
‎04-20-2014 12:13 PM
@gasportjoe wrote:

I am having the same problem, there used to be a place for the primary account holder to re-enter a new password, but I cannot find it anywhere!

Long gone.  Now you have to do it as the secondary id.  The primary can change some things the secondary has access to and delete it.

0 Likes
Reply