Signing in to My Verizon e-mail via webmail:

[djfran76]

I get this message every time I log in to check my webmail from the Verizon website.:

"My Verizon is temporarily unavailable

Thank you for signing to My Verizon. Some account actions are temporarily unavailable while we upgrade our systems. We apologize for this inconvenience and look forward to serving you more fully the next time you sign in."

This has been going on since at least February-March of 2015.

[LawrenceC]

Please try clearing your browser cache and Verizon cookies, or try using a different browser and let us know if you are still unable to access your webmail.

[djfran76]

Hello, 

I currenlty have IE 8, Firefox 38.05, and Opera 30. I've tried using all of these, the same login, same password, and same location (08234 zip) and get the same error message. 

[LawrenceC]

Hi djfran76,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.