Spam Filtering
CLW6
Enthusiast - Level 3

Wondering what has changed with Verizon's e-mail spam filtering!   For a long time, the filter was very effective and I rarely recived spam e-mails.  In the past few months however, spam e-mail has been hitting my in-box at an unprecedented rate; probably 20 - 30 per week.

C.

Re: Spam Filtering
CLW6
Enthusiast - Level 3

Guess there's nobody here of a mind to help or comment!

C.

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Re: Spam Filtering
Justin46
Legend

@CLW wrote:

Guess there's nobody here of a mind to help or comment!

C.


OK, I will comment: nothing has changed. I have been seeing 1 to 2 SPAM emails a day for several years. I check my SPAM folder once a day, move to the inbox anything I want to keep, and delete whatever is left. I do have a few SPAM filters I have set up to delete emails from specific sources, I just have the stuff automatically deleted so that may account for the low number of SPAM messages I actually see in the SPAM folder.

Since nothing has changed for me I really have no way to help. And I really don't see how you could think one of us could help. My experience with SPAM over the last 20 years or so is that whatever I get seems to mostly be directly due to something I myself did: respond to some offer or even just visit some site, or put one of my email addresses into a web page, enter a contest, fill out a form (paper or electronic), etc. So I learned long ago to be very careful with the information I give out, and I guess as a result I don't get much SPAM.

I think the general recommendation is to just delete the SPAM and move on, and eventually they will drop you from their distribution. May take a very long time, but generally the worst thing you can do is respond; once you do they know they have a live person at the other end, and they will sell your email address to as many buyers as they can find.

Sorry, but I don't think there has been any significant change on Verizon's end, at least I am not seeing anything different.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

Re: Spam Filtering
JOSEm441
Specialist - Level 2

I very rarely get spam to my Verizon email account due to the fact that I have a netzero email account that I use for contests, and corresponding with vendors or especially people that I am working with troubleshooting issues. Most legitmate companies have an unsbscribe link placed in the "fine print". But I have heard of unscrupulous companies that sell your address to others if  you click unsubscribe.

This link may be of some help, I opted out abot 3 years ago but recently notice a huge increase of phone calls

http://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mail-phone-calls-and-email

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Re: Spam Filtering
CLW6
Enthusiast - Level 3

Nothing has changed?  Certainly not my experience!

I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.

C.

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Re: Spam Filtering
CLW6
Enthusiast - Level 3

Nothing has changed?  Certainly not my experience!

I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.

C.

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Re: Spam Filtering
CLW6
Enthusiast - Level 3

Nothing has changed?  Certainly not my experience!

I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.

C.

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Re: Spam Filtering
nonpareille
Newbie

I have had the same experience as CLW.  It began before Verizon recently had us change our POP settings, ports, etc.  I thought that might help.  It did not!  Although I download my mail using Mac Mail, weekly I go to the Verizon webmail to purge my web Inbox.  This week the "Spam Detector" filtered 12 spam emails and 2 legitimate messages.  On the other hand, the filter completely missed 44 spam messages in only 6 days!  So I am constantly required to contain the spam on my computer and mobile devices.  This should not be happening, because weekly I mark items as spam.  For years Verizon's filters have been great for spam using this procedure.  What happened?  Why the onslaught? What can be done!!

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Re: Spam Filtering
fishingeddie
Enthusiast - Level 3

The spam has increased substantially in the last few months. The Verizon filters suck! I have a hotmail account and I see some of the same spam emails caught by their spam filter.

I mark the emails in my Verizon account as spam, but that doesn't seem to help. I guess it is a waste of time marking the emails as spam, since there is no action taken on the emails the next time they arrive.

Also - I tried to send an email to a group and my email was marked as Spam! I sent a message to the Verizon and they never replied! It might be time to completely dump Verizon email and go with proven free email services like outlook or yahoo.

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Re: Spam Filtering
Benjamins1
Enthusiast - Level 3

WARNING TO NEW VERIZON.net users

I have only had Verizon email about a month now. Thought everything was ok. Then I realized I was not getting notification emails from a genealogy forum I have been using for eons under my old provider when someone replied to my posts. It is really the only practical way for me to keep up since I post at several different surname forums.

I only discovered this accidently by going directly to one forum and seeing several replies to my posts that I was not notified about. I  then went to my Verizon spam settings and the "initial" settings when Verizon set up my email account was set to automatically delete spam. This is not a good idea to set this as initial settings for a new user. Moving to the spam folder seems like a more conservative approach to start with. I never changed these settings myself, it was done for me by Verizon when my account was created. After reading several posts here it seems that many users are complaining about Verizon snagging their good emails as spam.

 

Now this website I am referring to does not SPAM but I am thinking that for some reason verizon thinks they are so they were deleted without me even knowing about them. I reset my account to move what verizon thinks is SPAM to the SPAM folder instead of deleting them. Only time will tell if these emails are being snagged by Verizon as spam as well as others I am not even aware of yet. At least then I will be aware of the emails. Once I confirm that verizon is snagging these particular emails as spam guess I'll have to deal with getting them UN-SPAMMED.

 

Hoping this will alert other brand new users to this potentially disasterous setup.

I wondered why my new mailbox seemed so devoid of the usual emails. 😞

Thanks!