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Sub account
LuisR1
Newbie
‎10-26-2011 05:08 PM

I have a sub account and I transfer all my  emails to windows live mail, I just got a new cell phone and I would like to check my mail thru my phone but I forgot the password how can I get my password for my email?

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Re: Sub account
somegirl
Champion - Level 3
‎10-26-2011 10:55 PM

The same way you reset the password for a primary account. Click the forgot password link, answer the secret question.

You can also contact Tech Support and have them reset it for you.

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Re: Sub account
tjhamabata
Newbie
‎04-01-2012 01:08 PM

My husband's sub account stopped working in Outlook 2007.  I tried looking it up and My Verizon and found it but it is not working.  How do i get it working again.

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Re: Sub account
somegirl
Champion - Level 3
‎04-02-2012 01:01 AM
@tjhamabata wrote:

My husband's sub account stopped working in Outlook 2007.  I tried looking it up and My Verizon and found it but it is not working.  How do i get it working again.

That depends on what is "not working" about is. What error message are you getting? Are you able to log into webmail with the sub account?

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