Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Forgot username and password to access my account. Followed directions for assistance. Was assured that we would receive a telephone call with a code shortly. Three hours later, not having received the code in a short period of time, I sent another request for assistance and was again assured that a telephone call providing us with a code would be provided in a short time.. Seven hours after the first call, at 4:30 a.m., we were called with a code in response to our first first request. One half hour later, 5:00 a.m., our second request was responded to. In neither case would I consider the response time short as your communication suggested. And to be receiving telephone calls in the middle of the night is not acceptable. I would hope that you can find another way of providing the assistance you offer.