The switch to aol

[Harro1]

Verizon sold its e-mail system to aol.com. No matter how I tried (and I am reasonably computer-savvy for my 85 years, I was not able to place a shortcut to "mail.aol.com". Help - how can I do this?

John

{edited for privacy}

[TomH121]

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Software ?
PC Operating System
Browser

[Harro1]

The operating system is Windows 7 on a Dell XPS 8500, running Google Chrome browser. (I also have IE 11 on my machine, but whenever I try to use it, it crashes - so to the heck with it.)

[Harro1]

The operating system is Windows 7, browser is Google Chrome.

[TomH121]

Once you have signed in to your AOL acct.

On the Far right of Google Chrome click on the 3 dots and then click on Bookmarks.

i don't run Windows 7 but see if you can Search for Desktop icon Settings Settings

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[Harro1]

Yes I can make it a "bookmark," but it is a slow and painful solution compared to an icon on the desktop. Over the many years I have been using computers I accumulated too many bookmarks, so "bookmarking" it is not really helpful. I also have an other e-mail address (@twc.com), there was no problem in placing a shortcut on the desktop. And while the mail was handled by Verizon, the desktop icon worked. Of course trying to contact AOL for a solution is like trying to contact the president of a very large corporation - at their size, they don't really care about an individual consumer. Case in point: I tried to contact my NYC Councilwoman, got a response when I threatened to start a campaign to unseat her at the next election. Anyway, thank you so much for trying to help me. Obviously, you are not a congressman, they (like my councilwoman) care only about reelection and fund-raising. So, THANK YOU!

[TomH121]

Hope this leads you to an answer

Shortcut icons on desktop

https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/shortcut-icons-on-desktop/82...

[TomH121]

I'm running Windows 10 Pro and Google Chrome

This is what I just did

Signed in to AOL email

Right clicked on the AOL tab

Pinned it.

Closed down all windows

Called up Google Chrome

AOL mail was now a tab in Google Chrome

[Harro1]

In the words of the people of Brooklyn in New York City, "Fuhgeddabawdit." It is not worth the effort. I can always type in the search bar "mail.aol.com" and get to my @verizon.net mail. It is almost like going back to MS-DOS days, if you are of a certain age to remember them. Anyway, thank you very much for your kind efforts.

Best,

Harro1

[Harro1]

That was the first thing I tried, it seems it doesn't work in Windows 7.

(IMHO the constant changing of operating systems is simply an excuse for Microsoft - or Apple - to generate income. I did not see any great improvement when Windows 7 replaced XP. Yes if you like touch screens Windows 10 may be the apple of your eyes - I am 85 years old and am getting tired every few years learning the quirks of an "improved" operating system. And it is not only the IT people - it seems suddenly the world forgot the adage "if it ain't broke, don't fix it."

Best,

Harro1