Trouble sending and deleting email -- getting "undefined" message

[chchcha]

WHy am I getting a message of "undefined" sometimes (not always) when I try to send email or when I try to delete messages.  Sometimes I have to try to delete a message four or five times before it will go away.  What's up with this and can it be fixed?

[Shamika_VZ]

Good Afternoon,

What browser are you using?  Have you cleared your cookies / temporary internet files.

Try going to webmail.verizon.com

Let me know if this works.

Shamika_Vz
Verizon Support

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[ranaghan]

I have the same problems, both on my desktop and my laptop.  XP and Vista respectively.  On the desktop, it takes 5-10 seconds for the software to acknowledge that I checked a box to delete an email.  Been going on for a couple of weeks now and it's getting very annoying.