Unable to recieve emails

[randyquay]

I am sending and forwarding some emails from {edited for privacy} to my wifes email address which is {edited for privacy}  The emails I am forwarding are important and definitely not SPAM.  I am on her safe list.  Verizon appears to be blocking these important emails due to the content.  I can send her other emails with simple text, I can forward emails with minimal content but the important emails that I am trying to send and forward are never showing up either in her Verizon Webmail or in her outlook.  I am not recieving notificaiton that they are not going through and she is not receivng notification that anything is being blocked.  They are just being blocked.   I thought she was just ignoring me.  

Why is this happening and how can we fix it.     

[suz15]

Can't send or receive.  Desperately need access to email for business purposes.  Help!

[ElizabethS]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

[suz15]

Back up and running, thanks.

[somegirl]

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@randyquay wrote:

I am sending and forwarding some emails from {edited for privacy} to my wifes email address which is {edited for privacy}  The emails I am forwarding are important and definitely not SPAM.  I am on her safe list.  Verizon appears to be blocking these important emails due to the content.  I can send her other emails with simple text, I can forward emails with minimal content but the important emails that I am trying to send and forward are never showing up either in her Verizon Webmail or in her outlook.  I am not recieving notificaiton that they are not going through and she is not receivng notification that anything is being blocked.  They are just being blocked.   I thought she was just ignoring me.  

Why is this happening and how can we fix it.     

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Make sure that her spam detector is set to save to the Spam folder. (It's set to delete by default.) Check for the messages there.

[barjimew]

How can I open my E-mails?