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Unable to send emails to @verizonwireless.com
chuckee
Newbie

Hi,

sorry if this is not relevant to this forum at all - I didn't know how to contact the mail admins for verizonwireless.com email addresses, so this is my last hope of getting help.

I run a mail server with over 10,000 senders, and for the past couple of weeks we have had great difficulty sending emails to all verizonwireless email addresses. I've included the latest delivery problems (from our logs) below. The mail server pluto.verizonwireless.com is simply responding with the permanent error message "554 mercury.verizonwireless.com", without providing any further information.

Note that I replaced the real email address user with 'EXAMPLE', just for privacy reasons in this post.

2012-01-05 10:36:08 1Rikg3-0001wT-Iu ** EXAMPLE@se.verizonwireless.com R=sc_dnslookup T=sc_remote_smtp: SMTP error from remote mail server after initial connection: host pluto.verizonwireless.com [162.115.227.108]: 554 mercury.verizonwireless.com

2012-01-02 08:01:39 1Rhcpv-000428-43 ** EXAMPLE@verizonwireless.com R=sc_dnslookup T=sc_remote_smtp: SMTP error from remote mail server after initial connection: host pluto.verizonwireless.com [162.115.227.108]: 554 mercury.verizonwireless.com

2012-01-02 06:17:38 1RhbDF-0004QL-CN ** EXAMPLE@verizonwireless.com R=sc_dnslookup T=sc_remote_smtp: SMTP error from remote mail server after initial connection: host orion.verizonwireless.com [162.115.35.69]: 554 vanguard.verizonwireless.com

Any help would be great!

Thanks

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Re: Unable to send emails to @verizonwireless.com
KH-OrnEsh1
Moderator
Moderator

These forums are dedicated to Residential products and services offered by Verizon.

For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.

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