Using Outlook 2007 on Win 8.1

[bonsaibill]

I copied my Outlook 2007 pst file to my new Win 8.1 machine. I installed Outlook 2007 and entered address and password, Even made sure port numbers were 995 and 465. However, Outlook times out trying to get to Verizon. I would have thought that pst file would have everything Outlook and Verizon needed.

I tried it with a new pst file and that made no difference.

Any suggestions on what might not have transferred properly, besides the port numbers?

Thank you in advance for help!

[JOSEm441 · Accepted solution]

Is this the procdedure you used to setup 2007? http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/12891...#

Also have you applied all updates provided by MicroSoft to 2007?

After reading this you may have to do some experimenting: http://forums.verizon.com/t5/Verizon-net-Email/Cannot-get-Outlook-to-work-with-new-outgoing-server-n...

[bonsaibill]

Thanks for your reply. I went through setup again and found one box unchecked which I thought it had been. I am finally up and running. Thanks for the additional URL for checking for problems. I will file that away for future use and hope that I don't need it. I probably will move to Outlook 2010 before long. I hope that goes more smoothly.

Thanks again for your suggestions!

[PJL]

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@bonsaibill wrote:

Thanks for your reply. I went through setup again and found one box unchecked which I thought it had been. I am finally up and running. Thanks for the additional URL for checking for problems. I will file that away for future use and hope that I don't need it. I probably will move to Outlook 2010 before long. I hope that goes more smoothly.

Thanks again for your suggestions!

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FYI the Outlook email settings (screens) are the same in Outlook 2010 as they are in Outlook 2007, so simply upgrading Outlook should be easy for you -- it was for me.