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Verizon Email won't send from Outlook
thegreyelf
Newbie

Whenever I try to send an email from MS Outlook using my Verizon account (and only from my Verizon account) I get the following message: 

Your message did not reach some or all of the intended recipients.

      Subject:     FW: Hello from Oz (and other assorted topics)

      Sent:  6/3/2019 8:17 AM

The following recipient(s) cannot be reached:

      '{edited for privacy@}gmail.com' on 6/3/2019 8:17 AM

            550 Request failed; Mailbox unavailable

I have triple-checked my account settings; all server and folder settings are correct. Email works from all of my other accounts (another AOL account and a third-party account); verizon is the ONLY one that returns this issue. Can someone help, please? 

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Re: Verizon Email won't send from Outlook
thegreyelf
Newbie

Thanks for your complete lack of help. What great customer service. 

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Re: Verizon Email won't send from Outlook
LawrenceC
Community Manager
Community Manager

Hi thegreyelf,

This forum is for members to help other members. For email support issues, please see the following AOL information:
https://help.aol.com/products/aol-mail-verizon/articles

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Re: Verizon Email won't send from Outlook
longtimevzcust
Enthusiast

Had the same problem recently ... couldn't send email from Eudora. Fixed it by removing a Reply-To header that didn't match my Verizon email address.

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