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Verizon Email

Have been having continual problems with our verizon internet going off.  This seems to happen every few months.  So tired of it and were I live we can only get Basic 1mph.  So slow, that's when it is working.  

    Now the question - If we switch to another carrier other than Verizon van we keep our email address which we have had for 20+ years?  Or do we have to get a whole new address?

Any answers will be appreciated.  Thanks.

Re: Verizon Email

I have been having the same issue...internet service is spotty ALL the time, but worse in the last 4-6 months. Really stinks when you have to do mandatory 'work at home' stuff!    The reason I have not changed is because, like you, my email address has been around for so long and it was my understanding that it would no longer be active if I change providers. 

It would be nice if someone from the company were monitoring this to tell us for sure.  I find I sometimes get very different answers depending on who I get on the phone at customer service or live chat.

Re: Verizon Email
Enthusiast - Level 2

you can keep your email address.. just ask customer support and sign up for a program before disconnecting the service.