Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Verizon (GTE.net) Email Migration
Reclamation
Newbie

Hello,

I have an issue with reobtaining my email after the migration period is over. I know that there were specific dates to migrate to AOL and unfortunately was unable to complete it at the required time because I was not aware. I was hoping I might be able to contact anyone who might have some sort of lead as to how to get back my old @gte.net email of almost 20 years back.

I tried calling verizon today, only to get the redirect to frontier who only handles the internet/communications aspect of our old service. Then from there frontier told me to contact AOL who controlled the email database and then was sent back to verizon because the email was not linked anywhere and was not a @verizon.net email. Now I'm unable to contact a living person/representative of Verizon to get an answer to my problem.

Anything helps!

0 Likes
Re: Verizon (GTE.net) Email Migration
LawrenceC
Community Manager
Community Manager

Hi Reclamation,

If you are unable to resolve this through AOL, you will need to escalate this with Frontier, as your account has been assumed by them.

0 Likes