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Verizon My Domain Email Sub-Account Locked, Need Temp. Password
Enthusiast - Level 2

Hi.  Is there any way to get webmail access to a sub-account without waiting for a temporary password via (unreliable) USPS?  The account is locked, and the secret question associated with the account is unfamiliar (Name of first pet).  I can't guess the answer.

This happened once before, and  I was able to get a new, temporary password after verifying my information via chat with tech support.