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Verizon Whitelist
mcorbo
Contributor - Level 2
‎09-24-2012 10:23 AM

Verizon whitelisted any email coming from my employers domain.  We have submitted requests since Friday and the block has still not been lifted, does anyone know of a way to expedite the removal from thewhitelist?

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Re: Verizon Whitelist
somegirl
Champion - Level 3
‎09-24-2012 11:13 AM
@mcorbo wrote:

Verizon whitelisted any email coming from my employers domain.  We have submitted requests since Friday and the block has still not been lifted, does anyone know of a way to expedite the removal from thewhitelist?

First, I want to clear up some confusion. The Whitelist is a good thing. I think what you mean to say is that they have Blacklisted the domain. You submit a Whitelist request to be added to the Whitelist/removed from the Blacklist.

Second, depending on the time you submitted the request on Friday, Verizon has had less than one business day to respond. Give them some time.

In the meantime, have you done anything to resolve the cause of the initial block? Is there any information on the reason listed in the bounceback message Verizon is sending back?

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