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Verizon Yahoo Email account redirects to Verizon
Helen1414
Newbie

I am locked out of my Yahoo Mail.

 I am at my wit's end!  I have tried everything for five months to recover my email account and it loops back to verizon.  FIX THIS!

This is the message I am getting:

Your account safety is our top priority

We have detected some unusual activity on your account and as a result we've temporarily locked it for your protection. You may unlock your account immediately by changing your password. 

When I click on Unlock and Change Password, it brings me to the Verizon Fios login page which is useless.  Several months ago I did call the Yahoo number which gave me another phone number that wanted a fee to fix it.  Please help!

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Re: Verizon Yahoo Email account redirects to Verizon
LawrenceC
Community Manager
Community Manager

Hi Helen1414,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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