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Verizon Yahoo email account deleted?
mikeyagi
Newbie

My daughter is unable to sign into her verizon.net email account via webmail. It appears that her email account has been deleted. I want to know if it's possible to reactivate the account.

A little background: When we got Fios, I set up each member of the family with a verizon.net (through yahoo) email address. For the kids, those accounts are rarely used, but still needed.

But now when we go to verizon.yahoo.com and try to sign into email, it doesn't recongize her user id/email address. Clicking further says the name doesn't match any in the database.

I am assuming it was cancelled due to inactivity. Is there any way to get it back, now that she needs to use it more?

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Re: Verizon Yahoo email account deleted?
mfizzy
Specialist

Log in to Verizon.com with main user. Under profile go to manage sub accounts. Make sure the sub account shows. If not try to add it. If you can't add it you will need to call tech support.

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Re: Verizon Yahoo email account deleted?
mikeyagi
Newbie

That's the odd thing. I can actually log into verizon.com with my daughter's sub account ID. But I can't access her email even from there.

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Re: Verizon Yahoo email account deleted?
mfizzy
Specialist
Still do what I mentioned in previous post. Log in with main account. Go to manage sub accounts under your profile. Select her account. Make sure the box is selected that the account has email.
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