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Verizon email not sending/receiving on outlook


I found my Verizon email (POP3) was unable to send emails on outlook. At first, I was able to receive, but after following some forum instructions for the error (0x800CCC80): for example, I changed the incoming and outgoing POP3 servers to and respectively, I changed the incoming port to 995 and outgoing to 465,  I verified my email and password through a browser login, and I tried checking and unchecking the "My server requires SMTP authentication" using the same settings as my mincoming mail server. Finally, I tried removing the email from the email tab on my account settings and adding it again. Now I can no longer receive errors either. In fact, it will not let me add the new email settings at all. I think my incoming and outgoing servers were different before I changed them, butI cannot remember what they were. I logged into my Actiontec GT784WN and verified that Firewall was set on low. Can anyone provide any guidance regarding this issue?

Re: Verizon email not sending/receiving on outlook

I have a similar issue. Outlook is not receiving email, although I can see I have new email. It stopped receiving on 4/12. I can send email from outlook from the address. I'm using Outlook 2016.

Re: Verizon email not sending/receiving on outlook
Super User
Super User

I'm using Outlook 2013 on Windows 10

No problems using Outlook before and after migration

Email Account Settings As of 11/30/2016
Email Settings Information:
• Incoming (POP):
• Outgoing (SMTP):
• Incoming Port: 995, SSL selected
• Outgoing Port: 465, SSL selected.
• My server requires authentication should be selected
• Use same settings as my incoming mail server should be selected.

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