Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Verizon email server does not respond
donkell358
Newbie

This evening (3/30/2013 7PM) none of my 3 MAC computers can access our verizon email accounts. I had reset to latest settings last week. Web mail works. Is there a system wide mail server problem?

0 Likes
Re: Verizon email server does not respond
Dave2001
Newbie

Same problem here...

mac mail reports.... The server returned the error: The connection to the server “pop.verizon.net” on port 995 timed out.

All settings have been updated as per verizon email account changes.

Thx

0 Likes
pop.verizon.net
jackmcgann
Specialist

Down in VH06, Ma.

0 Likes
Re: Verizon email server does not respond
bonibee11
Enthusiast

Same here.  One of my verizon.net email addresses on Outlook keeps asking to Enter Network Password.  Tried signing in through the Webmail and it says it timed out.  All other email addresses are working.  Definitely a Verizon issue.

0 Likes
Re: Verizon email server does not respond
Kawifam
Newbie

Cannont access email from the Verizon.net site either.  I don't believe it's a Mac problem but a verizon problem.

0 Likes
Re: Verizon email server does not respond
scififan2
Contributor

Same problem here using Thunderbird on a PC. Clearly a Verizon problem - has anyone contacted them yet?

0 Likes
Re: Verizon email server does not respond
yazdzik1
Newbie

Dear Friends,

Rang support - they indicated they were aware of the problem, no estimated restore time.

My first attempt at trying chat was a masterpiece of tech support comedy, by the way.  

"If you know the server is not authenticating, what information do you need?"

Never ceases to amaze.

Peace,

M

0 Likes
Re: Verizon email server does not respond
tery221
Enthusiast

Can't check from My Verizon page, evrything else works. The error message i get is

{"res":{},"error":{"code":"3002","msg":"3002"}}

0 Likes
Re: Verizon email server does not respond
Justin46
Legend

@yazdzik wrote:

Dear Friends,

Rang support - they indicated they were aware of the problem, no estimated restore time.

My first attempt at trying chat was a masterpiece of tech support comedy, by the way.  

"If you know the server is not authenticating, what information do you need?"

Never ceases to amaze.

Peace,

M


As of right now (8:12 pm CDT) mine is working again.

Regarding the comment about what tech support said, it seems to me it is a very reasonable question back to you; if your email used to work and you haven't changed your definitions, and right now it doesn't work, what info do you need? Do you expect the rep to somehow magically fix the problem? It seems to me, if it isn't working then it isn't working, really simple, just go do something else for a while and try again later. Has worked for me..... Smiley Very Happy

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248 (VHO 1)

Re: Verizon email server does not respond
jdugal2
Enthusiast

My wife just spent 1.5 hours on line with verizon and got no where trying to get her ipad email working again.  They are clueless....

0 Likes