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Verizon email sign on issues
migerra
Newbie

I have not been able to access my verizon.net e-mail through yahoo since this afternoon.  I can log in to verizon.com using the correct password, but that same password doesn't work on the yahoo site.  My husband has NO issues with his e-mail account. Woudl it have something to do with my e-mail account being a subaccount of his account? I would appreciate any help that can be offered.  I was on the phone with a rep for almost an hour and she could not figure it out. I really need access to my email account. 

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Re: Verizon email sign on issues
TomH121
Super User
Super User

Found this..not a  solution...but they are "working" on problem

https://forums.yahoo.net/t5/Known-issues-and-updates/Seeing-Temporary-Access-Issues/m-p/449370#M61

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Re: Verizon email sign on issues
migerra
Newbie

Thank you for the information. You have offered the most logical response yet. I had the pleasure of speaking to a tech again this afternoon. He told me I need to Google the Yahoo support phone number so they can fix my email issue and that I need to understand they have done all they could. I told him as a consumer that was unacceptable. 

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Re: Verizon email sign on issues
LawrenceC
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.

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