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Virus?
Dahaus07
Newbie
‎08-31-2013 11:22 AM

My Dell got taken over by FBI Cybercrime and wanted $300 sent to paypal.

Could not access anything - even Task Mgr wouldn't work 

Had to log in using secondary user account - popped in my Norton CD and it detected some nasty files.

Downloaded power eraser and it removed 6 exe files.

Did Intelligent updater for Norton and now all is fine.

What's up?

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Re: Virus?
somegirl
Champion - Level 3
‎08-31-2013 12:01 PM
@Dahaus07 wrote:

My Dell got taken over by FBI Cybercrime and wanted $300 sent to paypal.

Could not access anything - even Task Mgr wouldn't work 

Had to log in using secondary user account - popped in my Norton CD and it detected some nasty files.

Downloaded power eraser and it removed 6 exe files.

Did Intelligent updater for Norton and now all is fine.

What's up?

I'm afraid I don't understand the question. You got a virus.

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Re: Virus?
JOSEm441
Specialist - Level 2
‎08-31-2013 07:38 PM

 Dahaus07 wrote: My Dell got taken over by FBI Cybercrime and wanted $300 sent to paypal.

Could not access anything - even Task Mgr wouldn't work 

Had to log in using secondary user account - popped in my Norton CD and it detected some nasty files.

Downloaded power eraser and it removed 6 exe files.

Did Intelligent updater for Norton and now all is fine.

I would run a Malware Detector as well as your AV program in Windows Safe Mode (F8 after power on)  just to be sure all traces are removed.

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