Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'VE TRIED SEVERAL TIMES TO ASK FOR HELP, I'VE TRIED ASKING POLITELY AND I'VE EXPRESSED MY FRUSTRATION.
MY POSTS HAVE CONSTANLY BEEN IGNORED AND I WON'T STAND FOR IT ANYMORE. MY PROBLEM IS SIMPLE MY TWC IP ADDRESS HAS BEEN BLACKLISTED FROM ACESSING POP.VERIZON.NET. IF I USE MY CABLEVISION ISP WHICH HAS A DIFFERENT IP ADDRESS, OUTLOOK WORKS WITHOUT CHANGING ANYTHING.
YOU KNOW ABOUT THE PROBLEM AND YOU KOW HOW TO FIX IT. I AM ALSO IN THE CUSTOMER SERVICE BUSINESS AND IGNORNING THE PAYING CLIENT IS NOT HOW YOU DO BUSINESS. I WILL CONTINUE TO POST ON YOUR FORUM AND I WILL CONTINUE TO EXPRESS MY FRUSTRATION UNTIL I AM ASSISTED. I WILL NOT TOLERATE BEING IGNORED AND SUBJUGATED.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.