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Why won't Outlook 2013 allow me to set up a Verizon.net email account?
MPR_Pville
Enthusiast

I got a new PC with Outlook 2013.   I've been trying to set up my Verizon email account on Outlook.  When i fill in the usual smtp/pop info it doesn't work. 

Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

I checked on the Verizon website and couldn't find any help.   It always worked easily with the older versions of Outlook.   Any advice?

thanks.

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1 Solution

Correct answers
Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
prisaz
Legend

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSetup

Check your advanced settings for the account. To use these ports, and not POP3 110 or SMTP 25. Also SSL

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View solution in original post

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
walt178
Specialist

Try the following settings.  They work for me using Windows live mail.

 

Server information:

Incoming mail (POP3):  incoming.verizon.net

Outgoing mail (SMTP😞  outgoing.verizon.net

 

Server Port numbers:

Incoming mail (POP3):  995

Outgoing mail (SMTP😞  465

 

And of course the obvious:  verify and reenter your user name/password.

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
prisaz
Legend

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSetup

Check your advanced settings for the account. To use these ports, and not POP3 110 or SMTP 25. Also SSL

image

image

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
armond_in_nj1
Master

@MPR_Pville wrote:

I got a new PC with Outlook 2013 ... Outlook cannot connect to your incoming (POP3) e-mail server ... It always worked easily with the older versions of Outlook.   Any advice? ...


If you have a new PC you probably have Win 8.  Win 8 doesn't natively support POP email, so do a search on this issue and switch to one of the (many) email applications that will do what you want to do.  BTW this issue had been beaten to death and has nothing to do with VZ.  It an MS "feature."

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
MPR_Pville
Enthusiast

So many helpful answers, thanks to everyone.  

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
prisaz
Legend

I am happy we could help. At times it is not always easy to find the information, but many times if you know where to look it is there.

I hope your Email is working now. I was rather surprised to find that nice Email troubleshooting tool under Verizon support. It provides  a lot of information, and will also auto configure your Email. I did not try that tool because mine is working. Yes I have hear that Win 2008 does not support POP3, but I would need to try and use it to find a work around. Like the internet connector tool that downloads from a website. There must be a way.

I suppose I need to get Win 8 to learn how to support others. But if I do an upgrade and not a clean install, it would probably work?Smiley Frustrated

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
thegeek
Enthusiast

you have the wrong server names.

POP3 is incoming.verizon.net
SMTP is outgoing.verizon.net


@prisaz wrote:

image


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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
Hubrisnxs
Legend

pop.verizon

and 

smtp.verizon are the new settings

www.verizon.com/emailsettings


Set up your email software with your Verizon email account settings

Get help setting up your Verizon Online Email account in email software. Select to set up your email software automatically or use step-by-step instructions.


Please Note: Verizon has recently updated our email client settings to improve security.Please review the settings below to verify that your email software client (e.g. Outlook, Outlook Express, etc.) has the most recent configuration.

 

Before you begin:

You'll need the following email settings:

  • Incoming mail server (POP3)pop.verizon.net
  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP)smtp.verizon.net
  • Outgoing Server Port Numbers: 465  Why is this important?
  • Make sure SSL encryption is enabled for the incoming and outgoing mail server.
  • For more email and remote access configuration options see Verizon Online Email Settings




Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
scottydog
Enthusiast

These setting do not help the problem much. The sending with SSL selected doesn't work period. Unchecking SSL allowes sending but way too slow. 

What is going on with Verizon email?

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Re: Why won't Outlook 2013 allow me to set up a Verizon.net email account?
Justin46
Legend

@scottydog wrote:

These setting do not help the problem much. The sending with SSL selected doesn't work period. Unchecking SSL allowes sending but way too slow. 

What is going on with Verizon email?


No problems that I can see. My Verizon email, using Windows Live Mail, works just fine using SSL, have been using it for probably a year or more now. I did try the pop.verizon.net and smtp.verizon.net settings for the servers a few minutes ago, would not work at all for me. I am successfully using incoming.verizon.net and outgoing.verizon.net, have been for 7+ years.

I think you have something set up incorrectly, but without seeing your exact definitions it is difficult to know what the problem might be.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248  

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