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Windows Live Email Not Working
davecl68
Newbie
‎09-13-2013 03:35 PM
Setting up my email has been a pain. Customer service went in on my computer and switched somethings around and said it was working but it is still not working on my Windows live email. The pop server is correct don't know what to do?
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Re: Windows Live Email Not Working
walt178
Specialist - Level 3
‎09-13-2013 04:29 PM
@davecl68 wrote:
Setting up my email has been a pain. Customer service went in on my computer and switched somethings around and said it was working but it is still not working on my Windows live email. The pop server is correct don't know what to do?

First, there has been a major problem with mail the last few days.  Send and receive is suppose to be working now, but maybe not.   So you might want to give it another day or so.

The following link provides instructions for setting up Windows Live Mail.  They do work.

https://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_announcement&id=email130613

Check your settings against the announcement.  Be sure to read the TIPS paragraph.  If you still have problems, post back and provide screen shots of your settings.  Blank out your user info.  That will make it much easier for users of Live mail to identify the problem.

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