Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I was asked to update my e-mail settings and I use a mac, basic Apple mail. First I called, waited 20 minutes and then the guy told me he needed to transfer me, got cut off. Called back 25 minutes later I got a **bleep** who kept telling me to call Apple. I was just wanting a little help asking to make sure settings were correct. He transferred me to repairs who then put me on hold with there "Apple Dept". No on answered after 1 hr 15 min I hung up. Almost 2 hrs wasted and frustrated
All I got was inconsistent answers and 300 apology's.
Frankly, I may look for a provide other than them, I spend $200 plus per month and dread if I need help
This is not the first time, hard to believe a service provider could be this operationally dysfunctional