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Yahoo account

I am unable to reset my yahoo password.  the alternate email address i had listed has changed domains.  when i go to yahoo for help they point me to Verizon for help and verizon points me back to yahoo.  I am stuck in a loop.  Please help!  How will i see this response if it goes to my email i cant get into it?

Re: Yahoo account
Community Manager
Community Manager

Hi amandae,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.