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Yahoo email account redirects to Verizon
ScottBailey
Newbie

I have seen several others with this issue and the solution was to escalate the issue to a Verizon agent so can someone help me do that?

am locked out of my Yahoo Mail.

This is the message I am getting when I try to access my Yahoo email. 

Your account safety is our top priority

We have detected some unusual activity on your account and as a result we've temporarily locked it for your protection. You may unlock your account immediately by changing your password. 

When I click on Unlock and Change Password, it brings me to the Verizon Fios login page and changing the Verizon password doesn't help. I'm in an endless loop.  please help!

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Re: Yahoo email account redirects to Verizon
LawrenceC
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.

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