Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So yesterday, my mom lost her Google Chrome favorites. I was setting her back up with her Verizon Yahoo email and the password she had did not work. So i tried to reset it on the Verizon Yahoo site. The reset password had her old cell number there and guess what. it wouldn't allow me to update it. I called the yahoo number and they wanted money to reset it after i had to jump through lots of hoops proving emails sent from her. The first guy hung up on me and the second once was nicer, but i had to go through soooo many steps. I told him that both my mom and myself have mobile phones with VERIZON! But he would not let me just get that number changed saying that anyone could pick a phone number or something. Why not just check with Verizon???? I had to pay $9.99 to get that reset password cell phone # changed. Ridiculous. I have Fios and mobile with Verizon and have had it for many years. I pay a lot. This is not good treatment for a loyal customer asking to pay more for a simple fix! Why cant Yahoo check with Verizon on our mobile numbers?! Ridiculous and i will re-think staying with Verizon. The outsourcing of email is really bothersome , but shouldn't be this bad. If we are mobile customers with Verizon, and had some other number in there for the reset contact, let us change that number. Awful experience. Ruined my day and cost me so much time and frustration. I will remember this.