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billing mistake

my name is joelle {edited for privacy}

i called in may 13th to tell that im leaving tfor the summer and that i need to put my account on hold until i come i got charged 45$ and i was told that i will be charged 10 to 12 $ and i am charged twice..

Re: billing mistake
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team at 1-800-VERIZON or at via “Live Chat.”
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