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I found out this morning that an 'important message' went out to everyone on my contact list. When I tried to send an email I got an error message that I couldn't (error 552?) because I was a spammer. After two hours with an overseas rep, I only managed to get my password changed. He said that I needed to contact Microsoft because Windows Live Mail is a Microsoft product. The error message that I get now (after the password change) is 'unable to connect to server'. My emails aren't going to my Blackberry either. Does Verizon want to blame that one on Microsoft too? How can I get someone to help me fix it without getting an overseas rep who only know how to repeated tell you how happy he is to help you when in fact, he has no idea what you're talking about. The online Verizon self help tools bring out around and around or to dead links.
What is the full text of the error you are getting?
if you were blocked for being a spammer, it's a 24 hour block.
changing your password is the first thing you want to do, so be glad they got that part out of the way for you. now the hacker doesn't have your pw anymore, unless they installed a virus/trojan/key logger on your pc.
you may want to run a full scan.
here are some additional related things that will help protect yourself from spammers
these are some helpful links for dealing with spam.
I've shared this before, but thought I would share it again in case it helps, but always use best practices while on the internet.