Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
change primary account ID
regina1391
Newbie

I want to delete my primary account and change it to a new account that I have created.  Our old account gets too much spam daily that is getting through the filters and I am deleting up to 30 plus emails daily.  How can I do this?

0 Likes
Re: change primary account ID
tns
Master - Level 2

Nothing simple.  Essentially have to beg and get the right tech.  They are not setup to change ids, but essentially can do it for those with serious problems like identity theft. 

Re: change primary account ID
Hubrisnxs
Legend

Anytime I have heard anyone want this, they are forced to disconnect their account, and then install it again.   It's seemless, no tech needed. but seems like a PITA to do.  

If I remember correctly, it's an all or nothing, and it kills your sub accounts too, because if you bring your sub's back it brings back the primary, and then what is the point?