Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
charge to validate sub-account
bobbyboy947
Newbie
‎07-07-2013 02:45 PM

I cannot access my wife's email account; I get a message to provide a credit card to verify the age of the user of this sub-account. Two Verizon tech said the could not help me; unaware of such an issue. One Yahoo tech said he was not able to access my email account, but explained the new law. IS THIS SOME KIND OF A SCAM? I'm frustrated with all the time spent with no resolution.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: charge to validate sub-account
JOSEm441
Specialist - Level 2
‎07-07-2013 03:55 PM

It sure sounds like a SCAM to me. Could your email account and/or your wife's account been hijacked?  According to this you can have 8 sub accounts, http://www22.verizon.com/Support/Residential/Internet/FiosInternet/Email/Setup+And+Use/QuestionsOne/... 

is there any chance you have more than 8 setup ? At this point I would not give out your credit card info.

Reply