Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
e-mail from comcast.net
jbaker49
Newbie

My sister has an e-mail account with comcast.net. None of the e-mail messages that she sends to me reaches my Verizon account. She has no problems with anyone else, just me. I can't determine why I can't receive any e-mails from her. She has my correct e-mail address.

0 Likes
Re: e-mail from comcast.net
tns2
Super User
Super User

Check your Verizon Spam setting and folder.  Make sure you don't have it set to delete "spam" but to save it to the folder.  I have had various friends and family mail go there, sometimes because they are unwittingly passing along spam and sometimes because they are mistaken for spam.  Not sure if its still true, but it used to set any email with multiple exclamation points in the subject as spam.

0 Likes
Re: e-mail from comcast.net
somegirl
Champion - Level 3

Also check you Blocked Senders list in webmail. Make sure her address and/or the whole Comcast domain are not blocked.

0 Likes