email
ghostmaybe
Newbie

why am I able to see how many emails I have in my oersonal folders,but unable to open the filder? Also the storage shows a % of how much is used ,but also cannot access to delete some messages. 

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Re: email
JOSEm441
Specialist - Level 2

Are you anywhere near the limit of the account? 2048 MB is the limit I have on mine.

Add question

Have you tried using a different browser such as FireFox? , or at least logging fully out of the site, & clearing Internet temp files then relogging in?

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Re: email
ghostmaybe
Newbie

no not near limit,was wondering if high number would prevent me from opening my folder.

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Re: email
JOSEm441
Specialist - Level 2

I just created my first 500+ email folder and access is very fast via 3/1 Mb/s connection, do you have folders bigger than this?

Please see add to post above.

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Re: email
somegirl
Champion - Level 3

@ghostmaybe wrote:

why am I able to see how many emails I have in my oersonal folders,but unable to open the filder? Also the storage shows a % of how much is used ,but also cannot access to delete some messages. 


Where are you clicking to access your folders? You should be able to get to them with the left navigation bar:

image

What happens if you click on those links? Are you getting an error?

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