email

[ruskm]

When I am online and want to check my email I click on EMAIl which directs me to my user name which I enter correctly then the page opens to my password next which is entered correctly and then...it should open my email and sometimes it does however the page often comes up w my password in the user name and asking for my password instead of opening to my email.

[Verizon_Support]

Hi ruskm,

Try deleting your cookies, internet cache and resetting your web browser. Sometimes, this can just simply be an authentication error between the website and your web browser.

Thanks,

CJ

[ruskm]

how do I do that

[TomH121]

Type in: HOW TO DELETE COOKIES

into your browser

Take it from there.