Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have a convoluted problem that I need assistance with. I am locked out completely of my primary email account. The Verizon system will not even send me a PIN to my home phone so I can get into it. I called yesterday and tried a password reset a couple of times with a phone rep and it still won't work. After that I have been locked out. The phone rep yesterday put through a call ticket to get someone to look at the problem, but they told me it could be as long as 2 billing cycles yes you read that right 2 billing cycles before they would resolve the problem. Who can go without access to their email for 2 billing cycles. Unbelievable.
So far I have heard nothing from them and now I can't log in to any sub accounts either. Can someone give me some idea what to do or where to go for assistance?