my account has been hacked
justindavidson

Think I'm apart of the yahoo hack. yesturday my passwork was changed twice withing a couple hours. Could not gain access, chaged password. then a few minutes later had to do it again. The caputaha thing when you type in the text to verify your a human only goes in a loop. Was able to change the password some how, and it happened all over again tonight. 

When I click on my name and select "Account Info", I am transferred to a page titled: https://verizon.edit.client.yahoo.com/verizon/membercenter 

This page just keeps refreshing and never appears to allow me to access my password and change it.

Please fix the hack/leak before telling everyone to change their passwords. Obviously the hack is not fixed

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Re: my account has been hacked
LawrenceC
Moderator Emeritus

Hi justindavidson,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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