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my sub account emails only work for a few hours
Chuck212
Newbie
‎09-19-2012 07:19 PM

My sub account emails stop working after a few hours. I get the message surname or password incorrect.  I go into the Verizon email setup utility and "change" the password to the same one and then when I try my email again it works again for a for a few hours before Getting the same error again.  This is on an iPad.  The Verizon agent on chat suggested I use web mail instead as a solution.  Any help appreciated.

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Re: my sub account emails only work for a few hours
somegirl
Champion - Level 3
‎09-20-2012 06:03 AM
@Chuck2 wrote:

My sub account emails stop working after a few hours. I get the message surname or password incorrect.  I go into the Verizon email setup utility and "change" the password to the same one and then when I try my email again it works again for a for a few hours before Getting the same error again.  This is on an iPad.  The Verizon agent on chat suggested I use web mail instead as a solution.  Any help appreciated.

Maybe try setting it to a different password? If it's been compromised, setting it back to the same password doesn't solve the problem.

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