Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I changed my verizon.net email to gmail in April due to Verizon getting out of the email business. All of the notification from Verizonemail@example.com continue to go to the old verizon.net email account EXCEPT the notification I receive stating my payment has been received and processed.
I spent 3 hours on June 16 with a tech that was clueless and said it was because my new email had not been verified so sensitive material such as billing would continue to go to the verizon.net address. It took several tries to get the new email verified but we were finally able to get it verified. I told him the notification stating my payment was received is also "BILLING" but that comes the correct email.....
The kicker is I have anot her notification from Verizon today and it still went to the old email address.
Anyone else having this issue? He tried to tell me to keep my verizon email and sign up with AOL... and I said that will not happen and why should I be forced to do something I don't want to do? Have you ever used AOL...OMG...please
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.