Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I received the email below. I changed the settings as requested on Friday night. Its been working fine until a few minutes ago. Now I get the following message...
Error Message
Task 'Kelli - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'
I rechecked the settings and they match the emails instructions. Can you please offer some suggestions?
Email from Verizon
Dear Valued Verizon Customer,
This is our third attempt to contact you as we noticed that you still have not updated your Email Server settings. We urge you to make changes to all your devices now as Verizon is beginning to implement changes that may cause interruption to your service if you neglect to make the required modifications.
Please use our quick guided setup at verizon.com/emailassist or the quick overview below to manually make changes:
Server | Current Setting | New Setting | SSL Enabled | Port |
POP3 Server | incoming.verizon.net | pop.verizon.net | YES | 995 |
SMTP Server | outgoing.verizon.net | smtp.verizon.net | YES | 465 |
TIPS:
|
Note – There are no setting changes when accessing verizon.net email via myverizon/webmail.
If you need additional assistance in updating your settings, you may:
To verify the validity of this email, please sign into your myverizon.com account and click on "Announcements" under the "Verizon" tab at the bottom of the webpage.
Thank you for being a valued Verizon customer.
Sincerely,
Your Verizon Team
The message is legitimate and the settings do normally work. You said they were working which hopefully means you did them correctly. Truely temporary failures could be a problem on their servers, which hopefully they would be working to fix.
Remember that you are NOT talking to Verizon accept for a few board admins. You are talking to peers.
The message is the one you would get if not using the right ports or not talking to the correct servers.