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Added $50.00 to my phone but the balance on my phone does not update. My account has the money in it. How long until the phone balance updates?
larsonchase
Newbie
‎01-23-2016 01:48 PM

Added money to my phone.  The money shows in my account but my phone has not updated the amount.  How long does it take for the phone balance to update?

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Re: Added $50.00 to my phone but the balance on my phone does not update. My account has the money in it. How long until the phone balance updates?
vzw_customer_support
Customer Support
‎01-25-2016 02:01 PM

Lets ensure your balance is properly updated. May I ask if you're a prepaid or postpay customer? Are you set on a specific prepaid plan?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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