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The phone was dropped possibly in water and is no longer working. I want to know if a new or used LG Cosmos3 purchased on E-Bay can be used to replace the old phone on a current Verizon account.
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We're sorry to learn that your phone has been damaged, GORBOY87. If you decide to purchase phone from a 3rd party such as EBay, have us check the Device ID to make sure it is compatible with our network and not on the negative list. Here is a helpful link for you to check the device ID number: http://vz.to/1ieS0Z4
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes, as long as it is a Verizon branded device.
We're sorry to learn that your phone has been damaged, GORBOY87. If you decide to purchase phone from a 3rd party such as EBay, have us check the Device ID to make sure it is compatible with our network and not on the negative list. Here is a helpful link for you to check the device ID number: http://vz.to/1ieS0Z4
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!